Privacy Policy

Nu3 Group, s.r.o. with its registered office at Helsinská 21, 040 13 Košice (IČO: 52095649) respects the privacy of all users visiting the website nu3o.com. We act in accordance with the highest principles of handling personal data. Protecting your privacy is an integral part of our commitment to providing excellent customer service. Nu3 Group, s.r.o. is committed to handling the information you provide carefully and responsibly, especially in connection with cooperation with third parties. However, Nu3 Group, s.r.o. is not responsible for the actions of third parties.

Collection, processing, and use of personal data

The term “personal data” includes all information you provide on the nu3o.com website that enables personal identification.
If you make a purchase in our online store, your personal information will be collected for the purpose of providing the goods you have ordered. These data may include your name, address, e-mail address, and phone number.
Nu3 Group, s.r.o. collects, stores, and processes personal data without your explicit consent in accordance with the applicable legal regulations, to the extent necessary to fulfill the contractual obligations between Nu3 Group, s.r.o. and you, the customer.
Any additional collection, processing, or use of personal data will only take place with your approval.

Transfer of personal data

All information we collect is considered strictly confidential under any circumstances and may be shared with third parties only in the following situations:

Using your e-mail address and phone number to contact you if there are any issues with your order placed on our website.
Providing your payment details to selected financial institutions for the purpose of processing your payment transaction on your behalf.
Providing your name, delivery address, and phone number to our shipping partner responsible for delivering your order.
If required by law (Nu3 Group, s.r.o. complies with valid court orders), we may be obliged to disclose personal data to the police or other competent authorities.

The Seller hereby informs the Buyer, according to § 15 paragraph 1 letter e) of the Act on the Protection of Personal Data, that in the course of data processing, the Buyer’s personal data may be provided or made accessible to the following third parties:

Upgates
Exponea
Google Tag Manager
LiveAgent
Metorik
Stream
Akismet
SuperFaktura
FHB API
Mandrill
Comgate

Consent and withdrawal of consent

If you provide us with your personal data in order to complete a transaction, verify your card, process an order, arrange delivery, or return a product, we consider this as your consent for Nu3 Group, s.r.o. to collect and process your information solely for that specific purpose.
If we ask for your personal data for other purposes (e.g., e-mail marketing), we will either ask for your explicit consent directly or give you the option to refuse.
Every user of our website has the right to withdraw their consent at any time, with immediate effect and without providing a reason, by contacting us via e-mail at info@nu3o.com.

Collection of non-personal data

To improve our services, we use HTTP cookies (small pieces of data stored in your web browser). These cookies do not contain personal information and cannot be used to identify you. Cookies can be disabled in your browser settings.

More information about our use of cookies: www.nu3o.com/zasady-pouzivania-suborov-cookie/

Right to information

Every customer has the right to request information about which personal data have been stored on nu3o.com, and has the right to request modification or deletion of these data free of charge.

Amendments

As our company continues to develop and expand, and as laws evolve, our data protection regulations may also change over time. Nu3 Group, s.r.o. reserves the right to amend its Privacy Policy at any time. Any changes will take effect immediately upon being published on our website.
We hope we have answered all your questions regarding the protection of your personal data. If you need any further information or clarification, please contact us at info@nu3o.com.